At PocketAI Technologies ("PocketAI," "we," "our," or "us"), we are committed to protecting your privacy. This
Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile
application, website, and related services (collectively, the "Service").
We may collect the following categories of information:
Account Information: When you create an account, we collect your name, email address, and
encrypted password. If you subscribe to a paid plan, we collect billing information through our secure
third-party payment processor.
Device Information: We collect device type, operating system version, unique device
identifiers, and general hardware specifications to optimize on-device AI performance.
Usage Data: We collect anonymized usage statistics such as feature usage frequency, session
duration, and interaction patterns to improve the Service. This data is aggregated and cannot be used to
identify you personally.
Support Communications: If you contact our support team, we retain correspondence to
resolve your inquiries and improve our support processes.
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve the Service
Process transactions and manage your subscription
Send you technical notices, updates, and security alerts
Respond to your comments, questions, and customer service requests
Monitor and analyze usage trends to improve user experience
Detect, prevent, and address technical issues and fraudulent activity
Comply with legal obligations and enforce our Terms of Service
We will never sell your personal information to third parties. We do not use your personal data for advertising
purposes.
3. On-Device Processing
Your data stays on your device by default. PocketAI's core AI engine runs entirely on-device.
Your conversations, documents, and personal data are processed locally and are never transmitted to external
servers unless you explicitly enable cloud-based features.
PocketAI is architected with a privacy-first approach. Our on-device AI models perform inference directly on
your smartphone or tablet, meaning:
No Cloud Dependency: Your queries and AI responses are generated locally. No internet
connection is required for core functionality.
No Data Harvesting: We do not collect, store, or analyze the content of your AI
interactions unless you explicitly opt in to optional cloud features.
Full User Control: You retain complete control over your data at all times. You can delete
all locally stored data directly from the app settings.
Optional Cloud Sync: If you choose to enable cloud synchronization, your data is encrypted
end-to-end before transmission. Only you hold the decryption keys.
4. Data Storage & Security
We implement industry-standard security measures to protect your information, including:
Encryption at Rest: All data stored on your device is encrypted using AES-256 encryption.
Encryption in Transit: Any data transmitted to our servers (for account management or
optional cloud features) is protected using TLS 1.3 encryption.
Access Controls: We maintain strict access controls and conduct regular security audits of
our infrastructure.
Data Minimization: We collect only the minimum amount of data necessary to provide and
improve the Service.
While we strive to use commercially acceptable means to protect your personal information, no method of
electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security, but
we are committed to promptly notifying affected users in the event of a data breach.
5. Third-Party Services
We may employ third-party companies and services to facilitate specific functions, including:
Payment Processing: We use Stripe to process subscription payments. Stripe's privacy policy
governs their collection and use of your payment information.
Analytics: We use privacy-focused analytics tools to collect anonymized, aggregated usage
data. These tools do not track individual users or collect personally identifiable information.
Infrastructure: Our account management servers are hosted on secure, SOC 2-compliant cloud
infrastructure.
We do not share your personal information with these third parties beyond what is necessary for them to perform
their designated services.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right to Access: You may request a copy of the personal information we hold about you.
Right to Rectification: You may request that we correct inaccurate or incomplete personal
information.
Right to Erasure: You may request that we delete your personal information, subject to
certain legal exceptions.
Right to Data Portability: You may request your data in a structured, commonly used,
machine-readable format.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw your
consent at any time.
Right to Object: You may object to the processing of your personal information for certain
purposes.
To exercise any of these rights, please contact us at privacy@pai-technology.com. We will respond to your request
within 30 days.
7. Children's Privacy
The Service is not intended for use by individuals under the age of 13 (or the applicable age of digital
consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we
become aware that we have inadvertently collected personal information from a child under 13, we will take
immediate steps to delete such information from our records.
If you are a parent or guardian and believe that your child has provided us with personal information, please
contact us at privacy@pai-technology.com so that we can take
appropriate action.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal
requirements, or other factors. When we make material changes, we will notify you by:
Posting the updated policy on our website with a revised "Last Updated" date
Sending a notification through the PocketAI app
Sending an email to the address associated with your account (for material changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your
information. Your continued use of the Service after any changes constitutes your acceptance of the updated
policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please
contact us: